SHIPPING

We deliver free of charge within Germany with DHL and GLS from an order value of 40 € via standard shipping . For less than € 40, the shipping costs are € 4.95 per order.
The average delivery time is approx. 2-3 working days. We also offer an “express service” for urgent deliveries. Please contact us if you want it to be quick.
We deliver directly to your desired address. Our parcel delivery service will inform you by email or SMS as soon as your parcel is on its way to you. Every Dudra East parcel has a tracking number which you can use to view your parcel history online at DHL or GLS.
We deliver worldwide. The shipping costs for international orders are € 12.95. From an order value of 200 € we deliver free of charge to the following countries: Austria, Belgium, Czech Republic, Finland, France, Greece, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Spain and Sweden.
Note: The minimum value for orders outside of Germany must be at least 100 €.
Please contact us if your desired shipping country is not listed.
PAYMENT
We accept the following payment methods in our online shop. If you have any questions about payment or if you have any problems, please contact us!
Prepayment
You will receive a 4% discount on all items if you pay in advance. Please transfer the purchase amount minus 4% to the following account:
Account holder: Dudra East
IBAN DE18 4305 0001 0047 4007 59 BIC WELADED1BOC Sparkasse Bochum Please do not forget to include the order ID, item number and color when making the transfer. Immediately after receipt of payment, the goods will be sent to the address given. You will be informed about items that cannot be delivered.
Via Sofortüberweisung
Even if you pay with Sofortüberweisung, we will send items in stock immediately. After submitting the order, you will be redirected to your usual online banking page and pay normally via online transfer. Thanks to a security concept, Sofortüberweisung is one of the safest payment methods today.
PayPal payments are free of charge for you - we cover all fees for you. During the ordering process you will be redirected to the PayPal page for a short time. Here you can log in and initiate your payment to us.
Cash on delivery
When paying by cash on delivery, please hand over the invoice amount in cash directly to the deliverer. For this, cash on delivery fees of EUR 4.15 plus EUR 2 transmission fee (charged by the transport company upon delivery) will be charged to you.
Please contact us!
Tel .: +49 (0) 234 - 230063
Tel .: +49 (0) 234 - 260050
Fax: +49 (0) 234 - 236199
Email: info@dudraeast.com